Frequently asked questions

What is the difference between Kraft paper and Testliner

Kraft paper is virgin directly produced from wood and has not been recycled before. Testliner is paper that has recycled content included in it. The percentage of recycled content will vary depending on the grade of paper. This information can be found on the technical specification of the paper.

I need technical specifications – how do I find this out?

If you require the technical specification of the paper you have been discussing with Musk Exports please contact us and we will be delighted to assist you further.

What if the paper I need is not on the Musk Exports website?

We are sure that we can help you, if you dont see the paper you required listed, please contact us we will be happy to discuss your demands in detail.

What is the minimum order quantity?

Minimum order quantity is 15 Metric ton or one 20 foot Dry freight container.

What are delivery terms?

We can deliver FOB, CFR/CIF or DAP, depending on the customer’s requirements. If you have a specific requirement please contact us for more information.

I have specific loading requirements - can Musk Exports meet this?

Musk Exports will be happy to discuss any loading requirements you have and will endeavour to meet these. We are sure we can find a solution to ensure your requirements are met as efficiently as possible.

For any other query how do I contact Musk Export?

Contact us here.